Mobile Device Repair & Refurbishment in Canada

Depot repair, refurbishment, and returns management for smartphones, tablets, and handheld mobile computing devices.

Book a 15‑min Discovery Call

Microland is one of Canada’s most trusted partners for mobile device repair and refurbishment. With nearly 30 years of experience in consumer electronics and reverse logistics, we help leading organizations extend the life of mobile devices, recover value from returns, and reduce e-waste.

Whether you’re supporting employees, customers, or field technicians, we make it easy to keep your mobile fleet operational and up to date. Our services cover:

  • Smartphones (Android & iPhone)

  • Tablets and eReaders

  • Enterprise handhelds

  • Mobile barcode scanners

  • Accessories like chargers, docks, and batteries

We support both consumer and enterprise use cases and currently work with organizations ranging from small retailers to one of Canada’s largest airlines.

Complete Mobile Device Lifecycle Support

We manage repairs, refurbishment, configuration, and returns—all under one roof.

Microland operates a state-of-the-art depot facility where mobile devices are received, tracked, serviced, and returned with full transparency. We integrate with your systems, follow your processes, and tailor our service levels to meet your customer or employee expectations.

Our mobile services include:

  • Depot repair
    Screen replacements, battery swaps, diagnostics, and more—all performed to OEM standards.

  • Refurbishment and cosmetic restoration
    Recover value from used or returned devices and prepare them for resale, redeployment, or buyback.

  • Device staging and configuration
    Pre-load OS images, security settings, and custom applications for fast redeployment.

  • RMA and returns processing
    Triage and grade returned units, issue credit, and handle proper disposal or resale preparation.

  • Certified data wipe
    Secure erasure of all device data in compliance with your organization’s security protocols.

What Microland Delivers Instead

  • Depot repair with OEM-level quality and fast turnaround

  • Certified secure data-wipe with serialized logs

  • Pre-deployment staging and configuration

  • Full cosmetic refurbishment for resale and redeployment

  • Returns triage, grading, and value recovery

  • Live API tracking so you stay informed at every step

What You Risk Without a Proper Mobile Strategy

  • SLA breaches that lead to lost enterprise clients

  • Skyrocketing replacement costs from avoidable swaps

  • Data breaches from improperly wiped devices

  • Poor ROI on returns and buybacks

  • Negative environmental impact from unrepaired returns

Our Canadian Repair Framework

  1. API-driven intake & FIFO queueing
  2. NIST-compliant data-wipe & certificate upload
  3. BGA rework & micro-solder rather than costly board swaps
  4. LCD, thermal & battery test rigs for true root-cause
  5. Automated imaging—OS & firmware flashed per model
  6. Daily status pushes to your CRM/ERP

✨ 90 % of laptops, desktops & monitors ship back inside 5 business days.

✨Our printer refurbishment department handles everything from desktop ink and laser printers to receipt printers and boarding pass printers.

Why Microland?

  • Fast, consistent turnaround
    Most phones and tablets are repaired and shipped within 7 business days.

  • End-to-end visibility
    Our online portal offers real-time status updates, photos, and tracking for every unit.

  • Flexible systems integration
    We support API and EDI integrations to streamline your workflows.

  • Canadian-wide coverage
    Optimally located depot within 1 day ground shipping of 60% of your customers as well as coast-to-coast shipping and support.

  • Sustainable returns management
    Support your ESG goals through device reuse, resale, and responsible recycling.

Frequently Asked Questions

What types of mobile devices do you service?

We repair and refurbish a wide range of mobile devices including smartphones (Android and iPhone), tablets, eReaders, mobile barcode scanners, and enterprise handhelds. We also service accessories like docks, charging bases, and batteries.

Do you offer certified data erasure?

Yes. All mobile devices undergo secure data-wipe procedures with serialized audit logging. We can comply with your internal IT security requirements or industry-specific standards as needed.

Can you refurbish returned mobile devices for resale?

Absolutely. We offer full cosmetic restoration, grading, and re-packaging services to help maximize resale value, either through your own channels or by preparing units for marketplace resale or buyback.

Would you buy used and/or refurbished mobile devices?

Yes, we are a large buyer of used mobile devices. We take on the cost and risk of refurbishing and reselling the devices and you receive an upfront payment and can move on from the responsibility of refurbishing the devices.

Get in Touch

Whether you’re supporting a remote workforce or managing a customer return program, Microland can help you streamline mobile repairs, reduce costs, and recover more value from your devices. Contact us today to learn more.

Send us your RFP