An interesting look into the importance of Reverse Logistics for overall business success and how some companies have turned returns into a competitive advantage.

Two things stand out the most from this video:

1. The returns and warranty experience is one of the most important factors for customers when deciding where to shop and what to buy.
2. For manufacturers and retailers, a cost effective and fast refurbishment process is the best way to reduce the overall impact on your bottom line.
3. There is a significant economic opportunity for manufacturers and retailers who take advantage of their returns to refurbish and resell them vs those who liquidate.

About Microland
Microland is a leading repair and refurbishment provider to major electronics manufacturers based in Toronto, Canada. We service products all across the electronics spectrum including home theater, point of sale, networking, mobile, computing and more. We represent the world’s biggest brands providing depot repair and refurbishment services on their behalf’s in Canada.

 

Are you looking to establish a respected service presence in Canada? Contact Us for more info