Medical device electronics repair: scoped, traceable, in Canada.
Board-level repair and refurbishment for the electronics inside non-implantable, non-life-supporting medical equipment, with per-serial traceability and the documentation discipline clinical equipment programs expect.
We repair the electronics, and we’re explicit about the boundary: non-implantable, non-life-supporting equipment, electronics-level work only. No clinical calibration, no work that belongs with the device manufacturer. Inside that scope sits an enormous amount of hardware that fails like any other electronics: control boards, power supplies, displays, acquisition modules, docking and charging infrastructure.
What makes medical programs different is the paperwork discipline, and that’s where the depot’s process depth shows: device history records per serial number, ESD-controlled workstations with verified grounding, calibrated measurement equipment with maintained logs, test fixtures built to OEM procedures, and a decontamination policy (units arrive pre-cleaned by the sender and receive secondary intake cleaning here). Average turnaround runs five to seven business days.
- Patient monitoring: bedside monitors, telemetry receivers, SpO₂/NIBP/ECG modules
- Respiratory equipment electronics: control boards, power supplies, displays
- ECG & diagnostic modules: recorders, acquisition modules, docking bases
- Clinical displays & imaging peripherals: signal interfaces, backlight drivers
- Point-of-care IT: tablets, thin clients, scanners, chargers, docks
- Power infrastructure: supplies, UPS modules, connectors, harnesses
Programs that fit
Repair & Warranty
Depot repair programs for medical equipment makers and their Canadian service networks, board-level depth included.
ExploreReverse Logistics
Returns triage, screening, and refurbishment for medical IT and monitoring hardware coming off lease or program.
ExploreLifecycle Services
Staging, configuration, and end-of-life processing for point-of-care IT fleets.
ExploreWhat usually brings people here
- A monitoring or diagnostics fleet is aging, and the manufacturer’s repair pricing assumes you’ll replace instead.
- Failed control boards and modules are being scrapped when component-level repair would recover them.
- Your service program needs per-serial device history records, and your current vendor’s paperwork can’t produce them.
- US-based repair is adding border days and brokerage to every clinical equipment RMA.
- Point-of-care IT (tablets, carts, scanners) is failing at fleet scale with no depot loop behind it.
Questions we get
What medical equipment is in scope, and what isn’t?
In scope: the electronics inside non-implantable, non-life-supporting equipment. That covers patient monitoring, ECG and diagnostic modules, respiratory equipment electronics, clinical displays, point-of-care IT, and power infrastructure. Out of scope: implantables, life-supporting devices in clinical use, and clinical calibration, which stays with the manufacturer or a metrology provider.
Do you calibrate medical devices?
No. We repair and verify electronics function; clinical calibration and certification of readings belong with the device manufacturer or an accredited calibration provider. Many customers pair our electronics repair with their existing calibration workflow.
How do you handle traceability?
Every unit gets a device history record tied to its serial number: reported fault, diagnosis, work performed, parts used, test results, and who did what. Records are available through reporting or the portal, per unit, on demand.
What about decontamination?
Units must be pre-cleaned by the sender per our intake policy, and every unit receives a secondary intake cleaning at the depot before it reaches a bench. Units arriving visibly contaminated are quarantined and flagged rather than processed.
What turnaround should we expect?
Average turnaround is five to seven business days for standard electronics repair, program volumes and parts availability permitting. It’s confirmed per program when we scope it, not discovered after you ship.