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Your Behind-the-Scenes Partner for IT Lifecycle Services in Canada

by | Jan 28, 2026

Sony Authorized Service Center
If you sell IT lifecycle solutions into Canada, you’ve probably run into the same problem:Customers expect full coverage (deployment, refresh, recovery, repair), but Canadian volumes
are rarely big enough to justify standing up your own depot, team, and systems.

That’s where Microland comes in.

We don’t sell lifecycle solutions.
We don’t go after your customers.
We simply execute the programs you’ve already sold, behind the scenes.

Why Canada Is Different

For most solution providers, Canada means:

  • Lower, more fragmented volumes
  • Long geography
  • High fixed costs if you build local infrastructure

It usually doesn’t pencil on its own.

Microland solves this by aggregating volume across multiple lifecycle programs. By running
deployment, recovery, repair, and ITAD for many partners at once, we create economies of scale
that make Canadian execution cost-effective, without you having to invest locally.

You get predictable pricing and execution.
We absorb the operational complexity.

What We Handle

On your behalf, Microland can support:

Front-end deployment

  • Receiving inbound devices in Canada
  • Secure warehousing and serialized inventory
  • Staging, configuration, and asset tagging
  • Kitting and shipping anywhere in Canada

Ongoing support

  • Warranty facilitation with OEMs
  • Out-of-warranty repairs across a wide range of devices

Back-end lifecycle

  • Device refresh and recovery
  • Empty-box logistics and inbound coordination
  • Refurbishment for redeployment
  • ITAD with NIST-compliant data wiping and reporting
  • Maximizing value recovery

Everything ties back to your tickets, your workflows, and
your customer experience.

Nationwide IMAC Support, Too

For programs that need boots on the ground, we also work with a nationwide Canadian field
services partner network to support:

  • Installs and deployments
  • Moves, adds, and changes (IMAC)
  • On-site refreshes and device swaps

That means one execution model for both depot and field activity.

Why Choose Microland as Your Partner

Choosing a Canadian lifecycle execution partner isn’t just about services,
it’s about trust, scale, and knowing your partner won’t compete with you.

  • Pure execution focus — We don’t sell lifecycle solutions or
    go after end customers. Microland exists to execute the programs you’ve
    already sold, quietly and reliably.
  • Canadian infrastructure, shared at scale — Instead of
    building your own depot for smaller Canadian volumes, you benefit from
    infrastructure that’s already running at scale across multiple lifecycle
    programs.
  • Economics that work in Canada — By aggregating deployment,
    repair, recovery, warranty, and ITAD volumes, we deliver predictable,
    cost-effective Canadian execution without capital investment.
  • End-to-end lifecycle coverage — From inbound receiving and
    staging to warranty facilitation, out-of-warranty repair, refresh, ITAD,
    and IMAC field services, everything runs through a single execution model.
  • Nationwide reach — Centralized depot operations supported
    by a nationwide Canadian field services partner network for on-site IMAC
    activities.
  • Designed for solution providers — Our workflows, reporting,
    and operational model are built specifically for IT solution providers,
    not direct-to-end-customer service.
  • #1 Lifecycle Partner in Canada – The #1 compliment we get is that we are easy to work with and don’t need any handholding to take care of day to day business. In fact, some partners have found Microland so easy and seamless to work with that they’ve moved lifecycle execution away from distributors and into a dedicated execution model with us.

The result is a Canadian lifecycle partner that stays behind the scenes,
scales with your programs, and strengthens your customer relationships,
without ever competing for them.

Looking for a smarter way to deliver lifecycle services in Canada?

Let’s talk through your volumes, workflows, and cost model, and see how shared scale can work
in your favor.

Are you looking to establish a respected service presence in Canada? Contact Us for more info

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