Québec’s Bill 29 in a nutshell

Starting October 5, 2025, Québec’s Bill 29 requires manufacturers and retailers to disclose whether products come with replacement parts, repair services, and repair information: fully, partially, or not at all. Products must also be repairable with commonly available tools, and businesses cannot make repairs unnecessarily difficult.

Although the law is technically Québec-only, in practice, retailers can’t maintain different product listings for Québec versus the rest of Canada. This means Bill 29 will influence product listings and consumer expectations nationwide. You can find the full text of the law here: Bill 29, An Act to protect consumers from planned obsolescence and to promote the durability, repairability and maintenance of goods – National Assembly of Québec

What manufacturers need to do ASAP

• Audit your product lines for repairability, parts availability, and service documentation.

• Publish online disclosures in a clear, printable format and integrate them into manuals.

• Guarantee that parts and repairs are available in Canada, not just globally.

• Ensure repair tools are accessible and parts can be installed without damaging the product.

What retailers need to do ASAP

• Collect repair/parts disclosure information for every SKU sold into Québec (and Canada).

• Display this information before sale: online, in-store, and in contracts.

• Prepare staff and systems to explain or provide disclosure documents to customers.

• Be ready to face customer questions: if a competitor offers transparent Canadian repair options and you don’t, consumers will not choose you.

Why this matters for your brand

When customers see “parts available, Canadian repair partner: yes” in your competitor’s product listing, but your listing shows no Canadian depot, no spare parts, or an unreliable or unknown third-party repair network, they will not buy your product.

How Microland Helps

Microland for over 30 years has been Canada’s trusted depot for repairs, refurbishment, and parts distribution across consumer electronics, IT hardware, A/V, pro-audio, displays, and more. We work with global brands to keep their Canadian customers happy and their compliance airtight.

Here’s how we can keep your brand competitive under Bill 29:

• Canadian Repair Depot: Full-service repairs with SLA-driven turnaround times, proven reliability, and transparent reporting.

• Refurbishment Programs: From returns to warranty exchanges, we transform products into certified refurbished units ready for resale.

• Parts Distribution: We stock, manage, and ship replacement parts across Canada so you can meet disclosure requirements without building your own infrastructure.

• Cross-Category Expertise: Whether it’s laptops, routers, TVs, speakers, coffee machines, or industrial devices, our technicians and logistics systems already support a wide range of categories.

• Retail & Dealer Network Integration: Microland is already connected with major Canadian retailers and distributors, ensuring your disclosure and repair strategy ties seamlessly into the channels where your products are sold.

With Bill 29, Canadian consumers will see, at the point of purchase, whether your products have a real Canadian repair and parts solution. If you don’t, they will choose a competitor who does.